Business address:
Telos Publishing Ltd
139 Whitstable Road
Canterbury
Kent CT2 8EQ
e-mail:
David Howe: david@telos.co.uk
Stephen James Walker: stephen@telos.co.uk
Company Number:
4083692
VAT Number:
775 5904 87
Directors:
David J Howe, Stephen James Walker
Website
All comments and/or suggestions relating to this website and its content should be e-mailed to: webmaster@telos.co.uk
Feedback
All comments and feedback on our books are gratefully received, and can be e-mailed to: feedback@telos.co.uk
Other Companies called Telos
Please note that we are not Telos Art Publishing (Website appears to be down)
http://www.telosbooks.com/
And we are not Telos Press Publishing
Telos Press Publishing
PO Box 811
Candor, NY 13743
http://www.telospress.com/
Tel: 212-228-6479
Email: telos@telospress.com
And we are also not:
http://www.telos.net – the Telos Foundation (which appears to be some sort of networked Bitcoin system)
http://www.telos.com – Telos Corporation (a Security Solutions company)
https://www.telos.org.uk – a massage and personal training company
https://telos.org – a Utah-based clinically-sophisticated, relationship-based treatment center for teens and young adults
http://www.telos.info – a German hardware and software company
http://www.telos.me – a Spanish blog site
Trade Book Orders
Anyone interested in placing a trade and/or dealer order should e-mail us at orders@telos.co.uk, with “TRADE ORDERS” in the subject line.
Orders Online
If you order online from us, then you may wish to note the following.
a) The website will set up an Account for you when you order books from us. Therefore when it asks for ‘Password’ it’s not asking for a previously supplied one the first time you order, it’s asking for what you want the password to be. So just enter there what you want the password to be. If you return and order more titles from us, then you’ll need to enter the correct password – ie the one you entered the first time. If you can’t remember it, then there is a ‘change password’ function on the site.
b) Payment is taken when the order is placed. This is a function of the website and the payment system we use.
c) On the website, under VIEW ORDER in MY ACCOUNT, your order is flagged as PROCESSING while it is in the queue to be dispatched. It will remain in PROCESSING until it has actually been dispatched, unless it is a pre-order title, in which case it will move from PROCESSING to ON-HOLD and remain in ON-HOLD until the book is published.
If you have ordered multiple books, and they are not all available at the same time, we will send what we can, and then move the order to COMPLETED to generate an e-mail to you, and then back to ON-HOLD until the remaining books are published. This process will repeat until you have received all your order, when the order will move to COMPLETED and stay there.
d) Once we despatch an order, we update the status from PROCESSING or ON-HOLD to COMPLETED, and this also generates an e-mail back to the e-mail address you supplied when you placed the order. This is telling you that the book is now on its way to you – ie it is with the shipper. We have no control over how long a shipment might take to arrive … this is down to the carrier.
e) Orders are pre-processed before dispatch, and we do an order run around once a week, usually on a Friday. This means that if you order a title on a Saturday or Monday, then it won’t be passed for dispatch until the following Friday.
f) Orders can always be cancelled and any payments refunded at any point prior to dispatch. Just e-mail us at online-orders@telos.co.uk and we will sort it out. If there is a problem after dispatch (e.g. books arrived damaged, or don’t arrive) then please let us know as soon as possible and we will do our best to resolve the issue.
g) Some of our titles are fulfilled and despatched by Amazon. In these cases, sadly, Amazon does not offer us free shipping on them, and so we need to add a shipping sum to the order. You might find that ordering direct from Amazon will be cheaper for you if you have Prime, but Telos receives LESS of the money if you do so. If you wish to support Telos, then please consider paying a little more, and ordering from us direct.
For Non-UK OVERSEAS ORDERS – because shipping costs are so high, we would recommend checking on Amazon first as you may find the titles you’re interested in on there for much less shipping.
Orders By Post
If you wish to order books and pay by cheque, then please first look up the costs on the site – add titles to your cart, and allow the site to calculate the shipping costs. Then send a cheque payable to TELOS PUBLISHING LTD to the business address above. Remember to include details of which titles you want, and also the address you want them sent to.
Publicity and Marketing
Please contact us on publicity@telos.co.uk with any queries relating to review copies, publicity and marketing arrangements and opportunities.
Copyrights and Trademarks
The Hank Janson name, silhouette device and logo are registered trademarks of Telos Publishing Ltd.
The Time Hunter format is copyright Telos Publishing Ltd. Honoré Lechasseur and Emily Blandish created by Daniel O’Mahony.
All website content is copyright Telos Publishing Ltd.
COOKIE POLICY
Last updated August 14, 2021
This Cookie Policy explains how Telos Publishing Ltd (“Company“, “we“, “us“, and “our“) uses cookies and similar technologies to recognize you when you visit our websites at http://www.telos.co.uk, (“Websites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Telos Publishing Ltd) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
| Name: |
__tlbcpv |
| Purpose: |
Used to record unique visitor views of the consent banner. |
| Provider: |
.termly.io |
| Service: |
Termly View Service Privacy Policy |
| Country: |
United States |
| Type: |
http_cookie |
| Expires in: |
1 year |
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at david@telos.co.uk or by post to:
Telos Publishing Ltd
Stanley House Farm
Doncaster, Moss Road, Moss DN6 0HL
United Kingdom
Phone: (+44)07905311733
